CANCELLATION BEFORE SHIPMENT
Order once placed can only be cancelled within 1 day from placing the order, you can write to our customer support team at firstname.lastname@example.org or call us on +91 80059 69747. In such cases, the order will be cancelled and the money will be refunded to you within 48-72 business hours after the cancellation request.
We only exchange goods if they are defective, damaged or lost in transit. In circumstances where you consider that a product is defective, please contact us at email@example.com or call us on +91 80059 69747 with details of the product and the defect. Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
RETURN & REFUND POLICY
At Sharisa India, we do our best to ensure that you are completely satisfied with our products. Needless to say, we are happy to issue a full refund upon the completion of any of the conditions listed below:
Full refund or exchange of a product bought on our website is possible if the product is damaged or there have been some breakages during transport
Please note: The mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.
During peak seasons please allow up to 15-18 business days for your return to process.
How to request for a refund:
To request a refund, simply email us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you have any queries, contact us at firstname.lastname@example.org or call us on +91 80059 69747.